Cancellation and Refund Policies
Minimum 48 hours notice of cancellation required. Notification must be given by via email, or phone. We reserve the right to levy a $20 charge to cover any subsequent administrative expenses.
Due to the custom nature of the products ordered by our customers and created on demand by Acrisharp Creations (acrisharp.com), returns are not accepted.
Both the Client and Acrisharp Creations (acrisharp.com) have the right to terminate any Purchase and/ or Service agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Purchase and/ or Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Purchases and/ or Services shall be refunded. There is no recourse if a client feels colors do not match image on their computer screen. Every screen shows images differently so customers need to do a colour match before production starts if they deem it necessary. This is done by receiving a small sample before production or sending a physical copy of image so we can match it during production. We attempt to colour match your image to the best of our abilities through our software interface.
Other conditions from Acrisharp Creations’ (acrisharp.com) Terms and Conditions page may apply to your situation and could affect any refund or cancellation process. Please consult our Terms and conditions to be fully informed.